UX Research Tips: Season-2, returns on 25th March 2019!

Anirudh B Balotiaa
3 min readMar 22, 2019

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Sharing, spreading and helping the practice of UX Research, one tip at a time.

It was in July’17 when I was offered an opportunity which changed me as a person and added significant skills as a Design professional.

That skill was of doing Usability Testing which is one method of doing qualitative UX Research. Note — I have a case study on my experience and how I went about it.

I was fortunate to get an absolute veteran — Ripul Kumar in the form of my Boss (a conventional term I know, in reality, he was and is actually my Coach/Mentor and now a very good friend) who had then recently joined to head the UX Design team at Tally. (Ripul left Tally on 30 January of this year for pursuing other interesting endeavours on his bucket list.)

Honestly, I couldn’t have got a better Mentor in the field of User Research. In hindsight, I feel privileged to able to walk down to Ripul’s desk and pick his brain (packed with decades of User Research experience) anytime and for any stretch of time of all things user research.

I have experienced first-hand how UX Research makes the product significantly better for the user and don’t we all deserve better and more usable products around us?

I understand not everyone may have the right and curated resources to learn about UX Research and this sparked the idea of UX Research Tips. In Season-1 for close to 3 months, I shared one practical and actionable tip each and every single weekday. You can view all here.

Now it’s time for Season-2!

Since my Tips are not time-bound and need to be constantly remembered and eventually practised, Season-2 will have all the tips of Season-1 and more!

There is one important change though.

I like things which are visually aesthetic and colourful. And hence earlier each tip had a different colour scheme. Works fine, but was not very usable from a longevity point of view.

Let’s say I want to view tips about how to “Plan” a Usability Session, I had to scan each tip manually. There was no way to sort and then search quickly.

Keeping in mind this use-case, for Season-2 I have colour coded each Tip by category. There may be overlaps where a particular Tip may be relevant to multiple categories which is fine. I will use either of the category colours and highlight all the category text.

In addition, will also have hashtags when I post.

Hope you enjoy and benefit from these tips in your practice or setting up practice where-ever you work or for your clients.

I am always in pursuit of helping people and products get more user-centric and more usable. Have something where we can work together? Happy to talk!

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Anirudh B Balotiaa
Anirudh B Balotiaa

Written by Anirudh B Balotiaa

All things Ops, currently @ Tally Solutions, Bangalore, India

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