Jeff Bezos successor on Reinventing, Ashish Vidyarthi’s Podcast, Customer Centricity — Issue #3

Anirudh B Balotiaa
3 min readFeb 7, 2021

Hello, hope you and your family are staying safe and keeping healthy!

This week I have recommendations for you on all 3 formats — video, audio and article! :)

Enjoy!

Video : Reinventing Oneself

This past week was a big week as far as Amazon is concerned. Jeff Bezos announced his successor “Andy Jassy” and honestly no one expected or had a clue as far as media was concerned.

This news was shared in one of our Work teams chat when a colleague had shared the following video of Andy Jassy who was the CEO of AWS when the video was filmed.

The whole video is fairly technical as its related to AWS, though the first 20 mins are something I found very inspiring where Andy talks about how important is “Reinventing” both for Organisations and for all of us as individuals.

AWS re:Invent 2020 — Keynote with Andy Jassywww.youtube.com
Join Us Now at, AWS re:Invent, our Free 3-Week Virtual Conference — https://bit.ly/346Ut2qAndy Jassy, CEO of Amazon Web Services, delivers his AWS re:Invent…

Podcast : Begin the Journey

I am a huge podcast buff! The amount I have learnt and continue to learn from Podcast is amazing. Millions of hours of content and all for free and available at all the times at one click and in your pocket.

In one of the Podcast I came to know about another podcast — “Begin The Journey” by the incredible Ashish Vidyarthi.

I talked about Reinventing earlier, the way Ashish has constantly reinvented himself over many decades is inspiring. He is past 60 and his energy, his enthusiasm about life in general is infectious.

His podcast is all about motivation and seeing life from a different perspective. He picks up very common topics which we all can resonate and shares his perspective in his baritone voice.

Begin The Journey — IVM Podcasts — Indian Podcasts for you to listen to

ivmpodcasts.com

Article : Is your Product Team really Customer Centric?

I genuinely believe that being “Customer Centric” is one of the biggest competitive advantages any organization can get in today’s time.

And over time this advantage becomes a MOAT for the organisation.

And yet, most often than not Organisations don’t do enough justice and go the mile for becoming Customer-Centric. While I have been thinking of sharing my detailed thoughts on what does Customer-Centricity actually means and how can any Organisation become Customer-Centric, for now, would like to share an article I came across which is fairly succinct.

UserLeap — Blog — Is Your Product Team Really Customer-Centric?userleap.com
The demands of rapid growth make it difficult for even the most customer-focused Product Managers to make customer-driven decisions.

Hope you liked this week’s content, see you next Sunday!

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Anirudh B Balotiaa

All things Ops, currently @ Tally Solutions, Bangalore, India