Interesting read Lucy.

Being in the same role as yours and additionally, of a User Researcher, I am curious to hear what value does ResearchOps adds/continue to add when User Reseachers/Designers/Product Managers have done 100s of rounds of Research.

Why would ResOps be required once a steady state has been achieved?

I am grappling with this to define a charter for ResOps hence looking for diverse perspectives.